JudiKing Privacy Policy – Personal Data Protection for Malaysia Members

JudiKing understands that entrusting your personal information to any online platform is a decision that requires complete confidence. We do not take that trust lightly. Since the platform was established, protecting member data has been one of our highest priorities in every technical and operational decision we make.

This Privacy Policy is provided in Bahasa Melayu for the convenience of all JudiKing members in Malaysia. It clearly explains what data we collect, why we collect it, how it is stored and protected, and what rights you have as the data owner.

This policy applies to all users of the JudiKing platform at judiking.xyz, including all services offered — Live Casino, Slots, E-Sports, Virtual Sports, Lottery, and all other platform support features. It should be read together with Terms & Conditions and Responsible Gaming Policy us.

JudiKing collects various types of personal information from members across different points of interaction with the platform. We only collect data that is genuinely necessary for the stated purposes — no excessive or irrelevant data collection.

A. Data Provided Directly by Members

• Full name as stated on your Malaysian identity card
• An active Malaysian phone number capable of receiving OTPs
• Email address (if registered)
• Bank account or eWallet details used for deposits and withdrawals (account name, account number — not your banking password)
• Identity verification information such as IC number, if required for account verification
• Communication records with the JudiKing customer support team

B. Automatically Collected Data

• IP address of the device used to access the platform
• Device type, operating system, and web browser used
• Log data including login times, logout times, and in-platform activity
• Complete records of all deposit and withdrawal transactions
• Records of all bets placed, including game type, stake amount, and outcome
• City-level geolocation data (not precise GPS coordinates) based on IP address
• Session data and user interactions via cookies and related tracking technologies

All data collected by JudiKing is used solely for legitimate, stated purposes. JudiKing adheres to the principle of purpose limitation — we will not use your data for any purpose beyond what is stated below without first obtaining your consent.

JudiKing does not use member data to build user profiles sold to advertisers, does not employ automated decision-making algorithms that materially affect members without human review, and does not use your data for any purpose outside the scope of the online betting and casino services we provide.

JudiKing takes data security infrastructure seriously. Member data is stored in secure data centres with multiple layers of physical and digital protection. The following are the key security measures we have in place:

• Data Encryption in Transit: All data transmitted between your device and JudiKing servers is protected by TLS 1.3 protocol with AES 256-bit encryption
• Data Encryption at Rest: Sensitive data stored in JudiKing's database is also encrypted using AES 256-bit standards
• Access Controls: Only specifically authorised JudiKing staff may access member data, and every access is automatically logged for internal audit purposes.
• 24/7 Monitoring: JudiKing's cybersecurity team continuously monitors all systems to detect and respond to any security threats in real time.
• Secure Data Backup: Member data is regularly backed up to geographically separate locations with full encryption to ensure recovery in the event of a technical emergency
• Penetration Testing: JudiKing conducts regular security audits by independent cybersecurity experts to identify and address any system vulnerabilities before they can be exploited.

Data retention periods are as follows: financial transaction records are kept for 7 years in accordance with Malaysian legal requirements; activity log data is retained for 2 years; and active member profile data is retained for the duration of account activity plus 2 years after account closure. Data that has exceeded its retention period will be securely deleted or anonymised.

JudiKing does not sell, rent, or trade member personal data. However, in the course of delivering our services, certain third parties require access to limited member data for legitimate operational purposes. All such data sharing is restricted strictly to what is necessary.

Payment Providers: To process deposits and withdrawals, JudiKing is required to share the necessary transaction information with the payment provider used by the member — such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysia's FPX banks including Maybank2u and CIMB Clicks. This sharing is limited strictly to the information needed to complete the transaction.

Game Providers: To offer live casino, slots, and other games, JudiKing works with game studio providers such as Evolution Gaming and Pragmatic Play. These providers may receive technical session data necessary to run the games, but not members' full personal identification information.

Legal Compliance: JudiKing may be required to disclose member data to the relevant Malaysian authorities if ordered by a court, or in connection with investigations involving financial crime, money laundering, or serious legal violations. Any such disclosure will be carried out in accordance with proper legal procedures.

The JudiKing platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members interact with the platform. Cookies are small text files stored in your web browser when you visit the JudiKing site.

Cookies marked as "Essential" are required for the platform to function properly and cannot be disabled. Analytics and functional cookies can be managed through your web browser settings. However, disabling certain cookies may affect your experience on the JudiKing platform.

As a JudiKing member and an individual protected under Malaysia's Personal Data Protection Act 2010, you have a range of rights concerning your personal data held in our systems. JudiKing is committed to respecting and facilitating the exercise of these rights.

To exercise any of the rights above, send us a written request via email at support@judiking.xyz with the subject line "Personal Data Rights Request", along with your full name and registered phone number. JudiKing will verify your identity before processing the request to ensure the security of your data.

JudiKing strictly does not accept registration or platform use by individuals under the age of 18. This platform is designed, operated, and marketed exclusively for eligible adult users in Malaysia.

If JudiKing suspects that personal data belonging to a child or minor has been collected without the knowledge and consent of their legal guardian, we will take immediate steps to:

• Immediately suspend the account in question
• Immediately delete all related personal data upon completion of age verification
• Returning any remaining balance in the account to the rightful guardian through an appropriate verification process

The JudiKing platform may contain links or integrations to third-party services required for platform operations, such as payment providers and game providers. When you interact with these third-party services, your data may be subject to their own privacy policies, which are separate from JudiKing's.

JudiKing is not responsible for the privacy practices of these third parties. We recommend reading the privacy policy of whichever payment provider you use — such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks — to understand how they handle your data during transactions.

It is JudiKing's policy to partner only with third parties whose data protection standards are equal to or higher than industry norms. All JudiKing supplier agreements include data protection clauses requiring them to handle JudiKing member data in accordance with our established policies.

JudiKing reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Each new version will be published on this page with a clear revision date.

For material amendments — such as changes to how we use your data or the introduction of new third parties we share data with — JudiKing will endeavour to notify members via in-platform notifications or by email at least 14 days before the changes take effect.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how JudiKing handles your personal data, we encourage you to reach out to us directly. Our team is ready to assist and committed to addressing every privacy inquiry seriously and promptly.

• Privacy Email: support@judiking.xyz (Use subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 on the JudiKing platform — let our agent know you have a data privacy enquiry
• Average Response Time: Privacy enquiries will be handled within 2–3 business days
• Data Rights Request: Processed within 14 business days from the date identity verification is completed

If you are dissatisfied with how JudiKing has handled your privacy complaint after going through our internal process, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.